End of Life
Avid declares a product ‘End Of Life’ when it is no longer actively marketed, and is removed from Avid’s Pricebooks. The products below are End of Life, and will be subject to Avid’s End Of Life support process.
When a product is declared End of Life, Avid will:
- No longer sell these products through our normal sales channels
- No longer be able to provide spares FOR SALE (but for spare parts exchanges see below)
- Continue to provide telephone technical support to contracted customers
- Sell and renew support contracts for the products for cover up to five years after the end of life announcement
- Aim to provide a spare parts exchange for customers with parts that are faulty
- This will include advance parts replacement for equipment covered by a support contract. In other cases, a ‘return to factory’ policy will apply.
Five years after the End of Life Announcement, Avid will:
- No longer necessarily be able to support spare parts exchange requests
- No longer offer support contracts
- May be able to provide telephone technical and other support on a negotiable basis
Date |
End of Life Notice |
|---|---|
14.04.04 |
Pinnacle MediaStream 300 (with 700,1600 note) |
01.07.04 |
Pinnacle Stream Factory |
15.12.04 |
Pinnacle FXDeko II, Thunder LT, Lightning 1000 |
22.12.04 |
Pinnacle DVExcel, Liquid Chrome Turnkey |
01.06.05 |
Pinnacle Cinewave |
26.07.05 |
Pinnacle PDS 9000i |
01.09.05 |
Vortex |
25.06.06 |
Avid Update-Xpress DV |
17.08.06 |
Avid Airspace Systems |
17.08.06 |
Avid Nubus,PCI, Meriden Systems |
17.08.06 |
Avid DS Products |
17.08.06 |
Avid Unity Systems |
05.01.07 |
Meridien |